Terms & Conditions

Effective Date: July 17, 2026

Welcome to Porwal Ji Ka Dhaba. By accessing or using our website, placing an order, or using any of our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Orders

• All orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order at our discretion.
• Please ensure that all information provided during checkout is accurate.
• Incorrect address or contact information may result in delayed or failed delivery.

3. Pricing

All menu prices are displayed in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes as mentioned on the website. Prices may change without prior notice.

4. Payments

• We accept online payments through secure payment gateways.
• Cash on Delivery (if available) is subject to service availability.
• Orders will be processed only after successful payment confirmation for prepaid orders.

5. Delivery

• Delivery is available only in selected service areas.
• Estimated delivery times are approximate and may vary due to traffic, weather, or unforeseen circumstances.
• Please ensure someone is available to receive the order at the delivery address.

6. Cancellations

Orders once accepted by the restaurant may not be cancelled after food preparation has started. Cancellation requests are subject to our Refund & Cancellation Policy.

7. Food Quality

We are committed to serving fresh, hygienic, and high-quality food. If you experience any issue with your order, please contact us immediately so we can assist you.

8. Intellectual Property

All content on this website, including logos, images, text, menus, graphics, and designs, is the property of Porwal Ji Ka Dhaba and may not be copied, reproduced, or distributed without prior written permission.

9. Limitation of Liability

Porwal Ji Ka Dhaba shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website, delayed deliveries, or circumstances beyond our reasonable control.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in Ratlam, Madhya Pradesh.

12. Contact Us

Thank you for choosing Porwal Ji Ka Dhaba. We appreciate your trust and look forward to serving you with delicious food and excellent service.